To Our Customers and Potential Customers:
As of December 31, 2012, our company, The Keeper / Moon Cup Co., will no longer be offering our 3-month money-back guarantee.
We would like to explain the reasons for our decision.
First, in the twenty-five years we have been manufacturing our menstrual cups, we have had very few returns. In fact, with each passing year, we've had fewer and fewer returns, so it seems that this policy is not really necessary.
Second, more and more stores are anxious to sell our cups but are not able to do so because our return policy is in conflict with their store policy of not being able to accept returns of intimate products such as ours.
We want to assure you that if you ever have a concern that you feel is unique, we want you to feel free to contact us at firstname.lastname@example.org. We will always do our best to work with you.
Thanks so much for being loyal customers. We look forward to many more years of providing superior menstrual products.
The Keeper / Moon Cup Co.
To order The Moon Cup, visit our Ordering Online page.